At TodayNewSpot.com, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, our Refund and Returns Policy is designed to make the process simple and hassle-free.

1. Returns

  • Items can be returned within 7 days of receiving your order.

  • To be eligible for a return, your item must:

    • Be unused, unworn, and in the same condition that you received it.

    • Be in the original packaging with tags intact.

  • Certain items such as innerwear, clearance sale products, and customized items are non-returnable.

2. Refunds

  • Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

  • If approved, your refund will be processed within 7-10 business days to your original method of payment.

  • Shipping charges (if applicable) are non-refundable.

3. Exchanges

  • We offer exchanges only for defective or damaged items.

  • If you need to exchange an item, contact us within 48 hours of receiving the product at [email protected].

4. How to Initiate a Return or Refund

  1. Email us at [email protected] with your order details, reason for return, and photos (if applicable).

  2. Once your return request is approved, we will provide you with the return shipping address.

  3. Ship the item back to us. Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Non-Returnable Items

The following items are not eligible for return or refund:

  • Innerwear and lingerie.

  • Clearance sale items.

  • Customized or personalized products.

6. Late or Missing Refunds

  • If you haven’t received a refund within the stated time, first check with your bank or payment provider.

  • If you’ve done this and still haven’t received your refund, contact us at [email protected].

7. Damaged or Defective Items

  • If you receive a damaged or defective item, please notify us within 48 hours of delivery. Email us at [email protected] with your order details and photos of the item.

  • We will arrange for a replacement or refund as per your preference.

8. Contact Us

For any questions or concerns about our Refund and Returns Policy, feel free to reach out to us at:

Today New Spot
Email: [email protected]
Website: www.todaynewspot.com

We value your satisfaction and aim to resolve any issues promptly and efficiently!